![]() Quote from: Scrittore (Jim) on February 01, 2014, 07:36:35 PM Have waited - BY THE CLOCK - over two hours listening to flutes, etc., waiting for technical support on the 87 number (Saturday Feb 01, 2014) which joined the over two hours combined waiting in between tech reps working, disengaging, me having to call back each time after some process completed (AND THE MESSED UP MY COMPUTER SO BADLY IT WOULDN'T START WINDOWS ALL LAST NIGHT!!! The local folks will at least backup your machine and you have local 1:1 us, they probably won't charge you until fixed.Īnyway, I see threads like this on so many forums.hopefully for new people reading the experience above can help avoid their frustration.just a shame did not help OP. If things are too mucked up then take the $175 you would pay those "guys" and go to a local PC house. Those folks are generalists with standard steps and brute force techniques that are one size fits all approach.įor me, if you have a severe enough issue take the time to go to Forums and research.heck, a Google search most times turns up good info. In this day-n-age companies don't have the resources to have that backend infrastructure so they farm it out. To me it is very simple.NEVER EVER.EVER use a dial-in service.don't care what company you are starting from. I'm not sure which is more crazy.giving them money before they "fix" anything or letting them have access to your PC. Probably the same group.why, because it's $175 first on your credit card and also allow them to connect to your computer. Heck, if I call into Comcast and gets routed to tech support once they check my line and is OK they "route" me to "tech support". Sure, Avast "monitors" them like I'm sure the 100s of other companies using the same service. It is clear to me the Avast dial-in tech support is 3rd ntract folks.not Avast. ![]()
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